Privacy Policy

Effective Date: July 9, 2025

At Baisvik, we take your privacy seriously. This policy explains what personal data we collect when you use our website or software, and how we handle, store, and protect that information.

We do not show any third-party advertisements on our website, and we do not participate in advertising networks that track users across the web.

Our website and software may use cookies or similar technologies to improve performance, personalize your experience, and support secure payment processing.

Collection and use of information

In general, you can visit the Baisvik website without revealing any personal information about yourself. We do not collect personally identifiable information unless you voluntarily choose to provide it (e.g., by subscribing to a newsletter, submitting a contact request, or downloading software).

Information that you provide voluntarily may be used to:

• process and deliver requested software or services,
• respond to your support inquiries,
• send newsletters or promotional emails, if you have opted in,
• facilitate payment processing through trusted providers such as PayProGlobal,
• comply with legal obligations,
• improve the performance, functionality, and security of our website and software.

We do not share your personal information with third parties for marketing purposes without your explicit consent. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in the footer of every message.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Web Beacons

When you visit our Website, we or our trusted service providers may use cookies or web beacons to help improve the quality of our service — for example, by analyzing traffic patterns, understanding user behavior, or providing necessary functionality.

A cookie is a small file containing a string of characters that uniquely identifies your browser. A web beacon (also known as a pixel or clear GIF) is a tiny piece of code placed on a web page to monitor interaction.

Most browsers accept cookies by default, but you can adjust your browser settings to refuse some or all cookies or to notify you when a cookie is being set. Disabling cookies may affect the functionality of this and other websites you visit.

Web beacons may be blocked by disabling JavaScript in your browser settings. However, doing so may prevent certain features of the website from functioning properly.

Log information

When you access our Website or use the Driver Fixer application, technical information may be automatically collected and logged by our servers. This can include your IP address, device operating system version, language settings, application version, and basic information about the hardware model and connected devices.

When using the application, requests to our server may include anonymized technical details necessary to determine driver compatibility and provide you with the latest recommended updates. These logs help us improve service reliability, monitor application performance, and detect potential errors.

No personally identifiable information (PII) is collected or stored unless explicitly provided by you (e.g., via contact form or email). We do not use this technical data to profile users or share it with third parties, except for hosting and diagnostics purposes.

We do not use this information to personally identify you and we do not share it with third parties, except where required by law or for technical service operations (such as web hosting or analytics).

Google Analytics service

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our Website. Google Analytics collects information such as pages visited, time spent on each page, browser and operating system type, and general geographic location (based on IP address).

This data is collected in anonymized form and does not include any personally identifiable information. We do not transmit sensitive information such as payment details, names, or email addresses to Google Analytics.

Google Analytics may set cookies to help us analyze usage patterns and improve the performance and usability of the Website. You can learn more about how Google Analytics collects and processes data by visiting Google's Privacy Policy.

Electronic notices

We may occasionally send you information about Baisvik products, updates, surveys, or offers that may be of interest to you — but only if you have explicitly subscribed to our mailing list or given your consent during the order process.

You can withdraw your consent for promotional emails at any time by clicking the "Unsubscribe" link in the footer of any such email.

Additionally, we may send you essential service-related emails, such as payment confirmations, license activation details, or important technical notifications. These messages are transactional in nature and sent only to users who have made a purchase. As they are necessary to deliver the service, no opt-out is available for these messages.

Baisvik Products

While using our software, certain technical data may be collected from your device — such as operating system version, system configuration, installed drivers or devices, frequency of usage, and IP address. This information is anonymized and used solely for product improvement, technical diagnostics, and license verification. We do not collect any personally identifiable information without your explicit consent.

If you purchase a Baisvik product, your payment will be processed by our authorized billing partner (such as PayProGlobal). Any personal or financial data you provide during checkout (including payment details) is handled directly by the payment processor in accordance with their own privacy policies. We do not store or process your credit card information.

Baisvik may have access to your purchase metadata (such as purchase date, license ID, product name, and country of purchase) for license management, support and legal compliance. You can contact our support team if you would like to review or retrieve your purchase record.

Information sharing

We only use your personal information for the purposes outlined in this Privacy Policy. We may share limited data with trusted third-party service providers who help us operate our website, deliver services, provide customer support, process payments, or improve product functionality. These partners include, for example, payment processors such as PayProGlobal.

Any third parties we engage are either bound by contractual obligations or adhere to privacy practices that ensure an adequate level of data protection, including those based outside the EU. We do not sell, trade, or rent your personal data to third parties for marketing purposes without your explicit consent.

Information processing and security

We process and store data on secure servers located in the United States and other countries where we or our trusted partners operate. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction.

Although no method of transmission over the Internet or method of electronic storage is 100% secure, we and our service providers take reasonable steps to ensure the confidentiality and integrity of your information.

Please note that we rely on third-party infrastructure providers for hosting and secure data storage. We do not operate physical servers ourselves.

Data integrity

We take reasonable steps to ensure that the personal information we process is accurate, complete, and up to date. However, we rely on users to keep their data current and accurate.

If you believe that any personal information we hold about you is incorrect or outdated, you may request to access, update, or correct your data by contacting us at https://driverupdater.baisvik.com/support/.

You may also object to our processing or request the deletion of your personal data when legally justified. We will assess such requests in accordance with applicable data protection laws.

Privacy of business partners

Our website or email communications may contain links to third-party websites or promote third-party products or services, including payment providers such as PayProGlobal.

We are not responsible for the privacy practices or content of such third parties. Before interacting with any external website or completing a transaction, we strongly recommend reviewing their privacy policies to understand how your data will be collected, used, and protected.

We do not control and cannot be held liable for any data processing performed by such third parties. Your interactions with them are governed solely by their own terms and privacy policies.

Children

This Website is not intended for use by individuals under the age of 16. We do not knowingly collect, store, or process personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately so we can take appropriate action.

Minors should only use this Website under the supervision of a parent or legal guardian. If we become aware that we have inadvertently collected personal data from a child without proper consent, we will take steps to delete such data as soon as possible.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or improvements to our services. Any material changes will be posted on this page at least thirty (30) days before they take effect, and the “Effective Date” at the top of the policy will be updated accordingly.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Website after any updates constitutes acceptance of the revised Privacy Policy.

This website and related software are operated by Baisvik Software Ltd, a private limited company incorporated under the laws of the British Virgin Islands, operating under the brand name “Baisvik”.

For privacy-related inquiries, contact: admin@baisvikmail.com